FAQs

Welcome to the FAQ page for Getting to the Bags, LLC.  We hope you find the information below helpful. If you have any further questions, please do not hesitate to contact us.

  1. Do you offer free shipping?

No, we do not offer free shipping. Shipping costs will be calculated at checkout based on the shipping address and the weight and size of the item.

  1. What is your return policy?

All sales are final. We strongly encourage customers to carefully review item descriptions and photos before making a purchase.

  1. How do I know if the item is authentic?

All items advertised as entrupy verified have been authenticated and certificates can be provided upon request.  We take great measures to authenticate all of our merchandise, but not all items are supported by our authentication methods.  These items will NOT be listed as entrupy verified and Getting to the Bags, LLC is not liable if they are found to be unauthentic.  

  1. Do you offer a warranty on your items?

We do not offer a warranty on our items, as they are pre-owned. 

  1. How do I pay for my purchase?

We accept all major credit cards, including Visa, Mastercard, and American Express. We also accept PayPal.

  1. What shipping options do you offer?

We offer standard and expedited shipping options. Shipping costs will be calculated at checkout based on the shipping address and the weight and size of the item.

  1. How long will it take to receive my order?

Orders typically ship within 1-2 business days, and standard shipping usually takes 3-5 business days. 

  1. Do you offer international shipping?

Yes, we offer international shipping to select countries. 

  1. How often do you add new items to your inventory?

We add new items to our inventory on a regular basis. Be sure to check back frequently to see our latest additions.

  1. How can I sell my luxury handbags and accessories through your website?

Please refer to our Sell With Us page for information on how to consign your luxury items with us.

 

Our Exquisite Scale Rating System for Luxury Bags

 : Poor - This rank indicates that the product has not met the quality standards that are expected from a luxury bag. It may have several issues such as poor quality material, construction issues, or design flaws.

: Fair - This rank indicates that the product meets some of the basic quality standards for a luxury bag, but it falls short in some aspects. The bag may have a good design but may be made from low-quality materials, or it may have some minor construction issues.

: Good - This rank indicates that the product meets the basic quality standards for a luxury bag. It is well-designed, constructed with high-quality materials, and has good functionality. However, it may lack some of the unique features or elements that would make it exceptional.

: Excellent - This rank indicates that the product exceeds the basic quality standards for a luxury bag. It has a great design, high-quality materials, excellent construction, and unique features that make it stand out from other luxury bags.

: Exceptional - This rank indicates that the product is of the highest quality and has exceeded all expectations for a luxury bag. It has an outstanding design, exceptional craftsmanship, uses the finest materials available, and has unique features that make it truly exceptional. This is the highest rank and reserved for the very best luxury bags.

 

Agreement between User and Getting to the Bags, LLC

 Welcome to www.gettingtothebags.com. The www.gettingtothebags.com website (the "Site") is comprised of various web pages operated by Getting to the Bags, LLC ("Getting to the Bags"). www.gettingtothebags.com is offered to you conditioned on your acceptance without modification of the terms, conditions, and notices contained herein (the "Terms"). Your use of www.gettingtothebags.com constitutes your agreement to all such Terms. Please read these terms carefully, and keep a copy of them for your reference.

 

www.gettingtothebags.com is a resell e-Commerce Site where customers can shop (or sell) for pre-loved luxury merchandise that has been handpicked and selected by the company’s CEO, who has been sourcing luxury brands for over a decade.

 

 

ALL SALES ARE FINAL

Getting to the Bags' authentication is an integral part of our vetting process. Most items undergo an in-house multilayered evaluation by our authentication experts before it is approved and listed for sale. If you purchase an item that is not advertised as Entrupy verified, and it is proven to be inauthentic by a verified authenticator, Getting to the Bags is not liable, as all sales are final. Getting to the Bags is independent from any brand affiliation. Brands are not responsible for any product purchased from Getting to the Bags, and do not guarantee the authenticity of goods sold. Authenticity certificates are provided solely by Getting to the Bags.